Privacy Policy
Last updated: July 2026
Swoffix ("we," "us," or "our") operates the website swoffix.com and provides digital marketing, web development, and business communication services, including WhatsApp Business messaging. This Privacy Policy explains how we collect, use, and protect information when you interact with us.
Information We Collect
We may collect the following information when you contact us or use our services:
- Name and contact details (phone number, email address)
- Messages and communication history exchanged via WhatsApp, email, or our website contact forms
- Business information you provide when engaging our services
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide requested services
- Send business updates, marketing communications, and service notifications via WhatsApp or email, where you have consented to receive them
- Improve our services and customer communication
WhatsApp Business Platform
We use the WhatsApp Business Platform (provided by Meta) to communicate with our customers and leads. Messages sent and received through this platform are processed in accordance with Meta's own data policies, in addition to this policy. We do not sell or share your phone number or message content with third parties for their own marketing purposes.
Data Storage and Security
Your information is stored securely using industry-standard practices. We retain contact and message data only as long as necessary to provide our services or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@swoffix.com. You can also opt out of receiving marketing messages at any time by replying "STOP" to any WhatsApp message or contacting us directly.
Third-Party Services
We may use third-party service providers (such as Meta/WhatsApp, Supabase, and Netlify) to support our operations. These providers process data on our behalf and are bound by their own privacy and security obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy, contact us at info@swoffix.com.